Admission Advisor
Full Time • San Ramon
Benefits:
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Position Summary
The Admissions Advisor serves as the first point of contact for prospective families and plays a critical role in driving enrollment growth. This position combines sales, marketing, admissions, and customer service responsibilities to ensure a positive and engaging experience for families from initial inquiry through enrollment.
Key Responsibilities
Admissions & Enrollment
- Manage all incoming inquiries (phone, email, web, and walk-ins) and guide families through the admissions process
- Schedule and conduct school tours, highlighting programs, curriculum, and unique value propositions
- Maintain accurate records of prospective families and enrollment status
- Assist families with enrollment paperwork, waitlists, and tuition information
- Follow up consistently with prospective families to convert leads into enrollments
Sales & Revenue Growth
- Actively promote school programs and services to meet or exceed enrollment goals
- Utilize consultative sales techniques to identify family needs and recommend appropriate programs
- Track leads, tour conversions, and enrollment metrics
- Participate in enrollment forecasting and capacity planning
Marketing & Community Outreach
- Support marketing initiatives to increase brand awareness and lead generation
- Represent the school at community events, open houses, and outreach activities
- Build and maintain relationships with local businesses, realtors, and community partners
- Assist with social media, events, and promotional campaigns as needed
Customer Service & Family Experience
- Deliver exceptional customer service to prospective and current families
- Address questions, concerns, and objections professionally and promptly
- Foster strong relationships with families to support retention and referrals
- Collaborate with leadership and staff to ensure a seamless onboarding experience
Administrative & Team Support
- Maintain CRM systems, inquiry logs, and enrollment reports
- Collaborate with directors, teachers, and corporate partners
- Ensure compliance with school policies, procedures, and licensing requirements
Qualifications
- Associate or Bachelor’s degree required
- 2+ years of experience in admissions, sales, marketing, and customer service
- Strong interpersonal, communication, and presentation skills
- Goal-oriented with a proven ability to meet or exceed sales targets
- Proficiency in CRM systems, Microsoft Office, and/or enrollment software
- Ability to multitask, prioritize, and work in a fast-paced environment Skills
- Experience in early childhood education, private school admissions, or related fields
- Knowledge of lead management, marketing funnels, and sales follow-up strategies
- Event planning and community outreach experience
- On-site school setting with frequent interaction with families
- Some evening or weekend events may be required
Compensation: $27.00 - $34.00 per hour
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CAREER DEVELOPMENT
As a preschool teacher, you'll develop the skills you need to advance your career in education or launch the next chapter of your professional life.
INDUSTRY-LEADING CURRICULUM
Teachers at Primrose schools are educators, not babysitters. They all use our Balanced Learning approach - an exclusive, research-informed method that gives you both structure and flexibility, so you can make the most of every moment in the classroom.
SUPPORTIVE COMMUNITY
You'll be part of a team of educators and in-school leaders who feel more like family and are as invested in the children - and your future - as you are.